Online Pharmacy FAQs

Yes. Private Pharmacy Care Ltd is registered with the General Pharmaceutical Council. The premises number is 9012919. You can check it on the GPhC Registration page and on the public register.

All requests are reviewed by a UK-registered independent prescriber or pharmacist. They consider your answers, medicines, allergies and health history before advising treatment. Named pharmacists are listed on Our Pharmacists.

Khawaja Tanveer is the owner and superintendent pharmacist, GPhC 2224465.

No. This is a private pharmacy service. Prescriptions issued here are not NHS prescriptions.

No. You complete a questionnaire from home. Some treatments may also need a telephone consultation. You will be told if that applies to you.

We aim to respond within one business day. If you need urgent help, email enquiries@privatepharmacycare.co.uk or call 0800 254 5786.

No. Completing a form does not guarantee a prescription. Treatment is only supplied if a clinician decides it is clinically appropriate.

Where a fee applies, you receive a secure payment link after your consultation has been reviewed. You only pay once your request has been clinically approved.

Yes. Eligible orders are delivered in discreet packaging by Royal Mail tracked services. You receive tracking details once your order has been dispatched. Fridge items are sent on the next-business-day option.

Professional services are generally non-refundable once a clinician has assessed your request. For delivery issues or damaged items, see the Returns Policy.

We process your information in line with UK GDPR and healthcare regulations. Read our Privacy Policy for full details. We do not share your details for marketing.

Email us with “Complaint” in the subject line. We acknowledge complaints within 5 business days and provide a substantive response as soon as possible. The full process is on the Complaints Policy page.

Private Pharmacy Care Ltd
Room 1012 Cranmore Place
Cranmore Drive, Shirley
Solihull, B90 4RZ, UK